Privacy Policy
Effective Date: June 20, 2025
At MemoryShield.life ("we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our website, application, and services (collectively, the "Services").
1. Information We Collect
- Personal Information: Name, email address, phone number, and identification documents (if verification is required).
- Vault Content: Encrypted documents, passwords, videos, letters, and any digital assets you choose to store.
- Trustee Information: Contact details and access permissions of individuals you assign as trustees.
- Usage Data: IP address, browser type, device information, and interactions with our platform.
2. How We Use Your Information
- To provide and maintain the Services
- To enable secure data encryption, storage, and retrieval
- To manage trustee access and verification protocols
- To notify you through periodic wellness checks
- To improve user experience and safeguard against fraud or abuse
3. Data Encryption and Security
All data is protected using client-side, end-to-end encryption. We do not have access to the contents of your vault. Only you and your verified trustees—under strict authentication protocols—can decrypt your data.
4. Sharing Your Information
We do not sell or rent your data. Information is only shared under the following conditions:
- With your designated trustees, based on your configured permissions
- With service providers that support our platform, under strict confidentiality agreements
- When required by law or to protect our legal rights and user safety
5. Your Rights
- Access or export your data
- Correct or delete your data
- Withdraw consent
- Lodge a complaint with a data protection authority
6. Data Retention
We retain encrypted data as long as your account is active. You may request deletion at any time. Upon verified death and completion of trustee protocols, designated data will be shared as instructed.
7. International Users
If you are accessing our Services from outside the U.S., your data may be stored and processed in the U.S. or other jurisdictions with appropriate safeguards in place.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform alerts.
9. Contact Us
For questions or concerns, email us at: privacy@memoryshield.life